Terms and Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
1.Discount Codes/Referral Codes misuse
The referral code scheme and discount codes are intended as a way of thanking you for telling people about us, we ask that you do not abuse this. It is for use by users friends and family and as such we monitor the usage of these codes for misuse. Each referral code is for use on one account only. The codes must not be openly advertised on affiliates, discount code websites, deal sites or similar. The code is not for use within a single household, or for referring yourself, and we monitor postcodes and accounts for excessive use.
The welcome50 Code is redeemable against the first delivery of a discovery or classic pack of coffee on our recurring payment subscription with a one time use per customer account.
If we find evidence of abuse of our discount codes we reserve the right to charge full price for purchases and/or cancel and close user account. This includes customers creating multiple accounts for the purpose of reusing discount codes.
We will send all orders and subscriptions weighing under 500 grams (Discovery and Classic Packs) via a Royal Mail Standard service. Any orders 500 grams and over will be sent via a 48 hour tracked service. These are not guaranteed time services and while we suggest to allow up to 3 working days for items to arrive, we will not refund or replace lost items until 10 working days after dispatch. Delivery is included to mainland UK and Northern Ireland. International orders will be charged for delivery at checkout, you may be required to pay import taxes on your order, we cannot advise on this and suggest that you consult the relevant authorities. We are not liable for any excise duty or import tax charges you may receive on receipt of goods within your country.
3. Terms of website use
4. Other applicable terms
5. Information about us
www.thecoffeefactory.co.uk We are registered in England and Wales under company number 06748965. and have our registered office Unit 3, Samurai Buildings, Shute rd, Axminster, Devon, EX13 7PW, United Kingdom. Our VAT number is GB 974 7141 93
6. Trade Marks
COFFEE FACTORY registration number UK00003264609 registered in class 43. ROASTERS CHOICE registration number UK00003227655, registered in class 30.
7. Changes to these terms
8. Changes to our Website
a) We may update our Website from time to time, and may change the content at any time. However, please note that any of the content on our Website may be out of date at any given time, and we are under no obligation to update it. b) We do not guarantee that our Website, or any content on it, will be free from errors or omissions.
9. Accessing our Website
10. Your account and password
11. No reliance on information
a) The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website. b) Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up-to-date.
12. Applicable law
a) We do not guarantee that our Website will be secure or free from bugs or viruses. b) You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software. c) You must not misuse our Website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.